Refund Policy:

We currently offer only store credit returns.

As a small business, we operate with a commitment to reinvest every dollar back into our products and services. Due to this, we regret to inform you that we do not offer returns or refunds. However, we do provide store credit for eligible items, allowing you to make an alternative selection from our collection. In the future, we promise cash returns will be available.

To start a return for store credit, you can contact us at casualaus@outlook.com. 

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at casualaus@outlook.com.